What kind of graphic design services do you provide?Our graphic design services are varied and comprehensive. We provide logo design, brochure design, illustrations, graphics for web sites, direct mail design, marketing, stationery – including business card, letterhead, envelope, mailing label, and presentation folder design as well as web site deveilopment and SEO. Give us a call to see what we can do for you.
What do you charge for your graphic design services?Prices depend on many variants but you can be sure that the money you're paying is for high-quality, uncompromised work. You won't find that with some of our competitors. We encourage prospective clients to compare Ten31 Studios with agencies producing the same level of work. If you would like us to price out a job for you, give us a call today.
What types of payment do you accept?We accept business checks, personal checks, and money orders. We also accept credit cards in the form of Master Card, American Express or Visa.
What is the client's involvement in the design process?We thoroughly discuss the project at hand with our client from the beginning. We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have. During the design process, the client is asked to approve certain milestones before work continues.
How do I check on the progress of my job during the design process?The client is kept abreast of the progress of their job through our approval process. We present the project to the client at certain stages, or milestones, and wait for approval before we continue work. We find that this process keeps the client involved and prevents any breakdowns in communication. In between these milestones, the client is free to call in to get an update.
How will I receive my design project once it is finished?A finished project is yours upon receipt of final payment. At your request, we will supply the electronic files to you on CD, floppy, or through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.
Who owns the copyright for work Ten31 Studios has done for me?Copyright is yours upon receipt of final payment. We do, however, reserve the right to use any work for promotional purposes.
I need something designed yesterday. Can you help me?We can usually accommodate your rush job depending on how full our production schedule is. To be fair to other clients, if a job already in production is interrupted by a rush job, we reserve the right to add an additional 50% – 70% on top of the normal price.
I don't know where to start. Can you help me?Call us at (352) 504-0387. We'll listen to your needs and tell you what your options are. A job may seem overwhelming until you have the right experts helping you out. We can put things in perspective and offer solutions that you may not have even considered.
|
FAQ